Privacy Policy

Our Privacy Policy specifies exactly what happens to your information when you interact with us on ToonGenius.com. Whether you’re a savvy shopper, a curious questioner, or a digital whiz using our services, this policy clarifies when and how we collect, use, and share your information.

1. This policy covers our practices, not others. 
2. We need some information to process your order (name, email, address, payment details, product specifics etc.)
3. If you want to share directly then more personal information will be required. 

Why Do We Need Your Information and How We Use It? 

• We use your information to deliver what you ask for:

This includes things like fulfilling your orders and helping you out if you need customer support.

• We use your information with your permission:

This applies to things you specifically sign up for, like our mailing list. You can always change your mind later and tell us to stop.

• Using your information to improve our services:

We use the information you give us to provide the services you want.

We also use this information, and some details we collect automatically from your device, to improve our services overall. This might include things like making the site easier to use or recommending things you might be interested in.

• Information we collect automatically:

Our server automatically gathers device-related data when a user accesses our website, such as the pages they view and the web browser they are using. This data makes it easier for us to improve our website by enabling us to better understand user behavior and decisions on the internet. 

• To make our site work its best, we collect some info about your visits.

Here’s a breakdown:

• Cookies: These are tiny files that store info on your device, like a username. They help us remember things you do on the site.
• Logs: Imagine a logbook that keeps track of activity. Ours tracks things like what pages you visit and when.
• Tiny trackers: These are little bits of code that help us see how you browse the site.

When you purchase something: 

• When you’re making a deal or purchase.
• We will surely need information from your side to get your purchase delivered to you like name, address and email. 

We call this order information, and it includes things like:

• Billing and shipping address
• Payment information (don’t worry, this is secure!)
• Email address (for order updates)
• Contact number (if necessary)
• Order Information: We use the details you provide when you order something on our website to process your order and keep you updated.
• Device Information: We use information about the device you’re using (like your phone or computer) to make our marketing campaigns more relevant to you and to improve our website overall. 

Email Marketing and notifications:

When you shop with us:

• You’ll get emails about your orders, including nudges if you forget something in your cart.
• You might also get emails with our promotions, but no more than 4 per month.
• Signing up for these isn’t required to buy anything.

Want to stop getting emails?

• At the bottom of the received Email, there’s the “unsubscribe” link. This is the quick way. 
• Just saying “unsubscribe” in a reply or using different words won’t work, unfortunately.

Got questions?

• Text “HELP” to the phone number listed on our website (ToonGenius.com)
• You can directly contact us. 
• And again, if you want to stop emails, use the unsubscribe link!